Once you manage to get inside the Troubleshooting tab, scroll down to the Find and fix other problems, then click on Bluetooth before clicking on Run the troubleshooter from the newly appeared context menu.

Inside the text box, type ‘ ms-settings:troubleshoot’ and press Enter to open up the Troubleshooting tab of the Settings app.

Open up a Run dialog box and press Windows key + R.

In case this scenario is applicable, follow the instructions below to run the Bluetooth troubleshooter on your Windows 10 computer: Several affected users have reported that the issue was resolved after they ran the Bluetooth troubleshooter and applying the recommended fix.

If you’re encountering the error due to a generic problem with your router driver, this utility might be equipped to fix the problem automatically. In case you’re encountering this issue on Windows 10, you should start by seeing if you are not able to fix the issue automatically by running the Bluetooth troubleshooter. But if the problem is caused by an OS file, you will not get this issue resolved unless you perform a clean install or repair install procedure. However, you should also test to see if corruption is responsible for this behavior – Attempt to reinstall the entire Bluetooth suite along with every USB controller.

In case the utility doesn’t find anything wrong with your current Bluetooth configuration and you’re using an HP laptop, install the Broadcom Bluetooth driver package. If you are seeing this error on Windows 10, start by running the Windows Bluetooth troubleshooter and see if it manages to fix your issue.

Bluetooth Driver Error bcm20702a0 driver error However, the vast majority of affected users are reporting that the same device used to work normally on the same exact configuration. Some Windows users are suddenly encountering the BCM20702A0 driver error which seems to signal that the drivers for this device are not installed because there are no compatible drivers.

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